Frequently Asked Questions (FAQs)

What type of Certification do I get?

You will receive a certificate from TechBasics with every completed course taken.

How do I enroll?

To enroll, go to the desired course’s page and select “Enroll Now” and fill out the registration form. Once filled and the form is submitted, you will be redirected to the payment portal. Once the payment is complete, we will review the registration form and enter you into our online Learning Management System (LMS) at which point you will receive a notification that the online content is now available to you. Please allow 2-3 business days from the payment submission date for us to process and finalize your registration.

What is the refund policy?

Refer to our refund policy here.

When will I have access to the online learning content?

Access to the online learning content granted once the registration form is complete and processed, and payment received. Processing the registration form and inputting the information into our LMS typically takes 2-3 business days to process the registration form and make the online learning content available to you.

What background knowledge or experience do I need?

Courses provided are open to everyone from all backgrounds. There is NO background knowledge or experience required to register for the courses. However, it is recommended that you start with the PLC programming course if you do not have any prior knowledge or experience working in the automation industry or with PLCs. This course will cover all the basics needed to comfortably complete all other courses and will ensure that you obtain the most value from the lessons in the other courses.