Effective: January 11,2019

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://techbasicsonline.com/ (the “Site”).

By accessing the Site, you consent to the collection, use and disclosure of your information in accordance with the terms of this Policy. If you do not wish your information to be collected, used or disclosed in the manners described in this Policy, please do not access the Site or make use of the services and goods provided.

What personal information do we collect?

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookie data: We collect data files that are placed on your device or computer and often include an anonymous unique identifiers and settings. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • Network and connection log files: We collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Device operation and web beacons: We collect information about operations and behaviours performed on the device, to us help distinguish between humans from bots.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal etc.), email address, phone number, your qualifications or educational background, and/or description of why you are interested in using our service or products.  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order or Enrolment Information.

How do we use your personal Information?

We use the Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, providing you with invoices and/or order confirmations, enrolling you in a selected service).  Additionally, we use this Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • When in line with the preferences you have shared with us such as signing up for a newsletter, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

How do we Share your personal information?

We share your Personal Information with third parties to help us use your Personal Information, as described above.  We use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 Business Transitions

In the event of a business transition, such as a merger or acquisition by another company or if a portion of TechBasics’ assets are sold, your Personal Information may be part of the transferred assets. Disclosure of your Personal Information in such a scenario, or during contemplation of such a scenario, shall be deemed consistent with this Policy.

Note however that such a transfer may result in a change of Policy. We strongly advise that you review this Policy frequently.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, enrol in a program, signup for a newsletter, or use the contact form, we will maintain your Information for our records unless and until you ask us to delete this information. If you submit a copy of a government-issued ID for account or enrolment verification purposes, we delete that copy 30 days after submission. 

Links

This Site contains or may contain links to other web sites. TechBasics is not responsible for the privacy practices or content of these other web sites. This Policy applies solely to information collected by the Site. We encourage you to take notice of when you leave the Site and read the privacy policies of every web site that collects Personal Information.

Security

TechBasics takes reasonable precautions to protect your information. Given the nature of the Internet, no network security measures are completely impenetrable, as such TechBasics cannot guarantee the security of Personal Information submitted through the Site.

Notification of changes to this policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. TechBasics recommends that you review this Policy frequently. If changes to this Policy are made we will notify you to this change via email or by notice of TechBasics’ home page. The changes will not be effective against you until such a notice is provided. Note that you have assented to the change through continued use of the Site.

How to contact TechBasics if you have questions?

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@techbasicsonline.com or by the contact form on our website.